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Service Update – Holiday Season

Seasons greetings!

We will be closing our doors for the holidays starting 20/12/2021. We will be back in operation from 04/01/2022. We’d like to thank everyone for another fantastic year and we look forward to seeing you in the next.

We understand it’s not easy for everyone this time of year. If you find yourself struggling during the holidays, here are some support lines you can access:

Samaritans – 24 hours

116 123

Hartlepool Crisis Team

01429 285858

Crisis Resolution – 24 hours

0800 0516171

Middlesbrough and Stockton Crisis Team – 24 hours

0800 0516 171

Sane – 4:30PM – 10:30PM

0300 304 7000

NHS 111

Emergency Services

101

999

Arcus LGBT+ Support Line

01325 97 80 07  7 Days a Week 6pm to 10pm

No callbacks on the following days;
Christmas Eve, Christmas Day, Boxing Day, New Years Eve and New Years Day but still open for calls

LGBT+ Switchboard

0300 330 0630

Open 10:00-22:00 every day, Webchat available

Papyrus Hopeline

9am – 10pm weekdays, 2pm – 10pm weekends, 2pm – 10pm bank holidays

CALM – 5PM – Midnight

0800 58 58 58, Webchat available